Finance Transformation Virtual Summit

Gartner says “70% of finance transformations are either less impactful or moving slower than expected.” So how do you make sure yours is one of the 30% which succeeds? Well, there several contributing factors, but they all boil down to the right technology, people, and processes. In 2025, most finance transformations are digital, and are centered around ensuring the technology you deploy keeps you competitive, improves efficiency and creates lightning quick ROI.

In this event we’ll be discussing best practice with finance transformation in the Age of AI. This includes how operating models shift, techniques for building a successful upskilling program and the right solutions to empower your team. As service excellence is a key target for GBS in 2025, we’ll also focus on process and culture can impact CX and how to make changes like this, stick! Join us in June to learn more.

Key Themes:

Finance Transformation in the Age of AI
Building a Successful Upskilling Program: Mandates, Multi-Channel and Measurements
Shifting from Reporter to Predictor with AI and Data Analytics
5 Ways to Elevate Service Experience in Finance
The role of AI, Automation and Agents in the Future of Finance
Accelerating Transformation That’s Stopped or Gone Stale

Secure Your Place

AGENDA

10- 11 June 2025

Tuesday 10th

9:00 am - 9:30 am

Creating an Award-Winning Culture and Employee Experience at Novo Nordisk GBS

9:45 am - 10:15 am

Finance Transformation in the Age of AI

10:30 am - 11:00 am

Shifting from Reporter to Predictor with AI and Data Analytics

11:15 am - 11:45 am

Making Change Count: Why the Majority of Your Memos Fail and How to Achieve True Stakeholder Engagement

12:00 pm - 12:30 pm

ROI, Speed & Effectiveness: Where Does AI Work Best Within Finance?

Wednesday 11th

8:00 am - 8:45 am

Building a Successful Upskilling Program: Onboarding, Continuous Learning & Skills Matrix

9:00 am - 9:45 am

Panel Discussion: 5 Ways to Elevate Service Experience in Finance

10:00 am - 10:30 am

From Siloes to Strategy: Unleashing the True Value of Your Master Data

10:45 am - 11:15 am

Boosting Resilience By Strengthening Working Capital & Digitalisation

View Agenda

Speakers

John Dawber

Corporate Vice President & Managing Director, Global Business Services

Novo Nordisk

Adam Holmes

SVP Business Services & Communications

Publicis Re:Sources

Ranjit Peter

Global Capability Leader

NIQ

Antonia Estrella Imbernon

Global Enterprise Data Management Head, GBS

British American Tobacco

Stefan Markov

Head of Financial Shared Services

Experian

View All Speakers

Continuing Professional Education Credits

To be Eligible for each CPE relevant session, Participants Must

Watch at least 28 minutes of each session to receive certification per/session
Register their presence with the attendance check
Vote in two polls

Learn More

Frequently Asked Questions

How do I join the online conference?

Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.

How much does it cost to attend?

The Continuous Improvement Digital Summit is completely free to attend.

Where is it located?

This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet. Audio and presentation viewing is accessed through an internet connection.

Can I access the slides post-event?

All presentations will be available after the conference via the on-demand recording link. When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.